The primary purpose of this Website is to provide an Extranet facility to enable our Customers to have ready access to documents that directly impact on their occupation of the buildings. Tenant Handbooks, Service Charge information etc will be included as the Website is developed over time. General information such as our Environmental Policy and the Regent Street Design Guidelines (which is our Retail Fitting out Guide) are also available.

Contractors

We use a small number of chosen maintenance contractors. The primary contractors are Emcor who are responsible for Mechanical & Electrical maintenance and Fire Alarm maintenance, Property Support Services (PSS) who are responsible for cleaning services and Capital Maintenance are our jobbing builders. These four are in a position to respond quickly to problems.

Should you wish to use them directly within your own demise and at your expense, please call;

EMCOR (Mechanical, Electrical and Fire Alarm maintenance): 0207 287 5217
PSS (cleaning services) 0208 527 0444
Capital (Jobbing builders): 0207 625 5100
ACCURRO (BMS/IT/CCTV/Technical specialists): 0844 855 1930

Regent Street Direct,
177 Regent Street,
London W1B 4JN

General enquiry
Ask Frank anything.
Submit your enquiry below and we will personally respond.
 
   
  


24/7 Facilities Helpline
020 7152 5988
If you're a customer of The Crown Estate and have a problem at your building, please call the Facilities Helpline day or night and we will deal with your problem as quickly as possible.
*The 24/7 Facilities Helpline must only be used to report operational problems. All other queries should be directed to the appropriate Property or Facility Manager.

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